Full access to your credit union account and funds will remain accessible through debit, in branch and online. We appreciate that this change is likely unexpected, and we will do everything we can to support you through the process.

We’ve captured some of the top Frequently Asked Questions below and would be happy to connect with you to answer any additional questions you may have. Review our new credit card line up and select a card that’s right for you.

Connect with us:
Phone: 902-224-2055

When will my GLOBAL PAYMENT Mastercard® card stop working? Expand/Collapse

The card will no longer work as of May 29, 2019. Full access to your credit union account and funds will remain accessible through debit, in branch and online.

How will I access my credit union account after May 29, 2019? Expand/Collapse

Your credit union account will continue to work the same as it did does today. You can access your funds in branch, online or through an ATM using your credit union debit card. If you do not have a debit card attached to your credit union account, contact us to learn how to obtain a debit card.

What about my pre-authorized payments set up on my GLOBAL PAYMENT Mastercard® card? Expand/Collapse

If you have pre-authorized payments set up on your GLOBAL PAYMENT Mastercard® card you will need to contact the business debiting your account directly to make alternative payment arrangements before May 29, 2019. If you need assistance with the process, please connect with us to work through the required changes.

If you wish to set up a new pre-authorization directly from your credit union account, download our Pre-Authorized Payment Form, complete the details and return to each of the businesses that you are dealing with.

For quick reference, here’s our credit union details:

Institution number: 839

Transit number: 80473

Credit Union Account number: you can find your credit union account number on your statement (paper or electronic). To confirm your correct account number, login to online banking then select View e-statements from the menu on the left side of the page. Click on the date of the most recent month then click OPEN. The eight-digit account number required for direct deposits and pre-authorized payments is found after the name of each account (for example 12345-10-6). The account number is written without dashes or spaces. If you’re not sure, just give us a call.

I use my GLOBAL PAYMENT Mastercard card to pay for online purchases, book trips, rent cars, etc. What will I use now? Expand/Collapse

Depending on your specific need, we have other products that may work for you.

Purchasing Online?
Interac® Online allows you to pay for online purchases directly from your credit union account. To confirm which online vendors accept Interac® Online and to get the full details of this product, visit our product page.

Need a credit (Mastercard) product?
We recently launched a new suite of personal and business credit cards. We have a range of no fee, low rate and travel cards, as well as a new Rewards Program. To learn more about the options, visit our card page. You can see what works for you and even apply online. Learn more.

Not sure what’s a fit?
Connect with us and we will help you through the process to determine what product best suits your needs.

I enjoyed the peace of mind of included benefits such as travel insurance, what will I do now? Expand/Collapse

We are pleased to offer a wide selection of credit cards that offer not only travel insurance, but emergency health care coverage and mobile device insurance as well.

Have a look at our Travel Rewards Gold Mastercard®, World Mastercard®, and US Dollar Mastercard® which all feature varying levels of travel insurance.

If you are looking for something other than travel insurance, the Cash Back Mastercard®, Classic®, Flex Rate Mastercard® and Student Mastercard® offer mobile device protection among many other perks. Learn more.
We hope this information helps to clear up any questions you may have. If you have any additional questions or would like more clarification please contact us.

*CUETS Financial is a division of The Toronto-Dominion Bank. All trade-marks are the property of their respective owners. CUETS is a trade-mark of Canadian Credit Union Association, used under license. ®CHOICE REWARDS is a trademark of The Toronto-Dominion Bank.

The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Eligibility for rewards and/or account credit is subject to the terms and conditions for the Collabria FlexRewards Program.